Transforming Digital Healthcare Delivery
Discover how we empowered a traditional healthcare provider to evolve into a modern, tech-driven care platform — achieving 300% increase in patient engagement, boosting user retention to 85%, and reaching over 6 million monthly visits through seamless virtual care, real-time data, and smart integrations.
Alliedge Healthcare
Digital Health & Wellness
RetailMax Education Platform Transformation
How we helped a traditional retailer achieve 300% online sales growth through comprehensive digital transformation
The Challenge
Business Problems
Business Goals
Strategy & Planning
Requirements Analysis
Comprehensive study of clinical workflows, patient needs, compliance (HIPAA), technical infrastructure, and doctor/patient expectations.
Architecture Design
Scalable and secure system architecture tailored for telehealth, EHR (Electronic Health Records), and appointment management using a modern tech stack.
UX Research
Patient and provider journey mapping to create an intuitive, accessible, and trust-building user experience across devices.
Duration: 2 weeks | Deliverables: Technical specifications, wireframes, compliance checklist, healthcare-specific user flow, platform roadmap
Development & Implementation
Core Platform Development
Developed a responsive digital health platform with user-friendly UI/UX, enabling secure patient interaction, appointment scheduling, and virtual consultations.
Medical Records & Inventory Management
Integrated real-time patient record access and medical supply tracking with smart reordering and compliance-ready data handling.
Mobile Health Applications
Launched native iOS and Android apps supporting telehealth consultations, reminders, and offline access to patient records.
Health Analytics & Insights
Implemented predictive health analytics, real-time patient monitoring dashboards, and behavior-based insights for proactive care.
Duration: 24 weeks | Team: 8 developers, 2 designers, 2 QA engineers
Testing & Launch
Quality Assurance
Comprehensive clinical-grade testing including functionality, security (HIPAA/GDPR), platform responsiveness, and integration with third-party health APIs (e.g., EHRs, pharmacy).
Performance Optimization
Load testing for peak usage hours, speed optimization for real-time video consultations, and stress testing of appointment & alert systems.
Phased Launch
Soft launch with internal staff and doctors, followed by a region-wise rollout, training for medical teams, and ongoing platform support.
Duration: 4 weeks | Activities: Security audits, doctor/staff onboarding, trial sessions, feedback loops, soft launch, and go-live
Results & Impact
Before Implementation
- • No digital appointment system
- • Long in-clinic wait times
- • Scattered medical records
- • Low patient engagement & feedback
After Implementation
- • Unified telehealth and EMR platform
- • Streamlined access to patient history
- • Real-time doctor availability & online booking
- • 300% increase in platform usage & engagement